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Quovoy connects you with thousands of independent travel agents who provide travel prices and deals not available online, so you can now compare offline prices with online travel price comparison sites, and get the best deal, service and support every time you travel.
It just makes sense.
2500+* Independent travel agents are ready to provide their best prices and deals for your next holiday.
Our Help Hub is your go-to guide for crafting the perfect trip. Whether you're booking flights, stays, or that ideal package holiday, we'll walk you through the details travel agents need to find the best deals for you. From uncovering exciting things to do to beating a competitor's deal or creating a specific price request, this hub will help you provide the right information so agents can tailor their offers to your travel needs. Let's get started and turn your dream trip into a reality!
When you're planning to book a flight, this category is your go-to for specifying all the details that matter most to you. Whether it's a quick weekend getaway or a long-haul international trip, this feature allows you to outline your preferences so travel agents can find the best flight options tailored to your needs.
Providing detailed flight preferences helps travel agents narrow down the best options that align with your schedule, budget, and comfort needs. The more specifics you offer, the better equipped they are to find flights that meet your expectations, whether you're looking for the most direct route, the cheapest fare, or the most comfortable journey. This ensures a smooth and hassle-free booking process, giving you peace of mind that all aspects of your flight are taken care of.
When you're searching for the perfect place to stay, this category allows you to specify your accommodation preferences. Whether it's a cosy boutique hotel, a luxurious resort, or a budget-friendly option, you can detail exactly what you're looking for so travel agents can find the best matches for your needs.
Providing detailed flight preferences helps travel agents narrow down the best options that align with your schedule, budget, and comfort needs. The more specifics you offer, the better equipped they are to find flights that meet your expectations, whether you're looking for the most direct route, the cheapest fare, or the most comfortable journey. This ensures a smooth and hassle-free booking process, giving you peace of mind that all aspects of your flight are taken care of.
When you're planning a trip that includes both flights and accommodation, the Flight + Stay category helps you bundle these essentials together. This category is perfect for simplifying your travel planning, ensuring that your flight schedule aligns seamlessly with your hotel booking, and often securing better deals by booking both elements together.
Providing detailed information for your Flight + Stay request allows travel agents to create a cohesive and seamless travel package that perfectly matches your needs. By bundling flights and accommodation, you often gain access to exclusive deals and packages that you might not find when booking separately. Detailed preferences ensure that your flights and accommodation are well-coordinated, saving you time and reducing the stress of planning. It also allows agents to suggest tailored options that offer the best value for your budget, while still meeting your specific travel preferences. This way, you can focus on enjoying your trip, knowing all the logistics are taken care of.
A package holiday combines multiple elements of your trip—such as flights, accommodation, transfers, meals, and sometimes even excursions—into one convenient bundle. This option is ideal for travellers looking for a hassle-free experience where everything is organized in advance, often at a better price than booking each component separately.
The more detailed your request, the easier it is for travel agents to design a package holiday that matches your expectations. A well-crafted package can save you time, money, and the hassle of organizing each part of your trip separately. By providing comprehensive information, you enable agents to secure the best deals and create a seamless experience tailored to your preferences. Whether you're looking for luxury, adventure, or relaxation, a detailed request ensures your holiday is perfectly planned from start to finish.
A "Things to Do" price request is your gateway to discovering and booking activities, tours, and experiences that make your trip unforgettable. Whether you're looking for guided city tours, outdoor adventures, cultural experiences, or relaxing spa days, this request allows you to outline exactly what you want to do during your travels.
Providing detailed information in your price request allows travel agents to curate activities that perfectly match your preferences, interests, and budget. Whether you're looking to fill your itinerary with action-packed adventures, cultural deep-dives, or relaxing experiences, the right details help agents find or craft experiences that align with your travel style. A well-defined request ensures you won't miss out on must-do activities and can even unlock special, tailored experiences that make your trip truly unique and memorable. By offering clear preferences, you give agents the tools to plan a seamless, unforgettable itinerary just for you.
A "Cruise or River Boat" price request is your ticket to exploring the world from the comfort of a floating hotel. Whether you're dreaming of sailing the high seas on a luxurious ocean liner or enjoying a tranquil journey down a scenic river, this request helps you outline your perfect cruise experience. From the destinations you want to explore to the amenities and activities on board, this is your opportunity to craft a voyage that fits your travel dreams.
Providing detailed information in your cruise price request allows travel agents to find or craft a cruise experience that perfectly aligns with your preferences and expectations. Whether you're seeking a relaxing escape, a culturally immersive journey, or an adventure-filled voyage, the right details ensure agents can recommend the best itineraries, cabins, and onboard experiences tailored to you. With your specific needs in mind, agents can also secure the best possible deals and added perks, making your cruise not only memorable but also great value for your money. A well-detailed request sets the stage for a seamless, stress-free booking process, so you can focus on looking forward to your time on the water.
The "Challenge to Beat a Deal You Found" option is your chance to get even more value out of an already great travel deal. Found a price online that seems unbeatable? Let us know, and we'll connect you with travel agents who are experts at finding additional savings, added perks, or even better pricing. It's like having your own personal deal-hunting team working just for you.
By providing detailed information about the deal you found and your preferences, you empower travel agents to work their magic. They can dive deep into their resources, leverage their industry connections, and use their expertise to either match or beat the deal you discovered. With a clear understanding of your priorities—what you want to keep, what you're flexible on, and where you're hoping for improvements—agents can craft a personalized offer that not only meets but exceeds your expectations. This process helps ensure you get the best possible value, with the confidence that you're making the most of your travel budget.
The "Price Requests for Specific Travel Plans" option is perfect for those with unique or customized travel needs that don't fit neatly into the usual categories. Whether you're planning a multi-country adventure, a special event trip, or have specific requirements like accessibility needs or a themed itinerary, this option allows you to tailor your request precisely to your vision.
Providing detailed and specific information allows travel agents to craft a truly personalized travel experience that aligns with your vision. Whether it's a once-in-a-lifetime journey or a carefully planned itinerary with unique requirements, the more information you give, the better equipped agents are to tailor every detail to your preferences. This ensures that you get exactly what you're looking for
2500+* Independent travel agents are ready to provide their best prices and deals for your next flight.
2500+* Independent travel agents are ready to provide their best prices and deals for your next stay.
2500+* Independent travel agents are ready to provide their best prices and deals for your trip.
2500+* Independent travel agents are ready to provide their best prices and deals for your package holiday.
2500+* Independent travel agents are ready to provide their best prices and deals for things to do.
2500+* Independent travel agents are ready to provide their best prices and deals for your next cruise.
2500+* Independent travel agents are ready to provide their best prices and deals for your next trip.
2500+* Independent travel agents are ready to provide their best prices and deals for your next trip.
Delve into the heart of destinations that promise unforgettable experiences
Handpicked hotels just for you.
Independent Travel Agents are ready to provide their best prices and deals for your next trip.
Discover the perfect cruise, designed to match your style and budget.
Independent Travel Agents are ready to provide their best prices and deals for your next cruise.
Amazing package holidays created to your tastes and budget
Independent Travel Agents are ready to provide their best prices and deals for your next package Holiday.
Our independent travel agents are always ready to offer you the best travel options for your style and budget
2500+* Independent travel agents are ready to provide their best prices and deals for your next holiday.
Don't overlook independent travel agents. They can book any trip or holiday, anywhere, often at better prices with a personal touch that transforms your journey into something truly unforgettable.
Curated Journeys at No Cost
Independent travel agents craft bespoke itineraries, reflecting your tastes and desires, ensuring every moment of your journey is tailored and unforgettable—all without added expense.
Insider Access, Free of Charge
With deep industry connections, independent travel agents unlock exclusive experiences and hidden gems, offering you a level of access beyond the ordinary—all at no extra cost.
Exceptional Value, Plus Perks
Leveraging their relationships, independent travel agents secure superior rates and exclusive perks, ensuring you receive more for your money—all without any additional fees.
Effortless Planning, No Extra Cost
Independent travel agents manage every detail, creating a seamless and stress-free travel experience, so you can simply enjoy the journey—all at no extra charge.
Curated Journeys, Tailored to Every Dream and Budget
The great values we bring to you
Thousands of Trusted Experts
Access verified agents, vetted via their host agency details or industry memberships and affiliations*
Direct and Easy Booking
Connect directly with agents for stress-free trip planning. They do it all for you, for free!
Transparent , No Surprises
Clear, upfront pricing. Know exactly what you're paying for, with no hidden costs.
Tailored Deals Just for You
Get offers created just for you, that match your exact needs and travel plans.
Best Price and Value Guarantee
Agents compete to offer you the best value so you enjoy competitive pricing that promises unbeatable deals
Flexible Travel and Payment Options,
Adjust your travel plans easily without hassle. Pay monthly or book with no deposit
24/7 Support
Agents are here to help whenever you need them, no matter where you are.
ATOL & ABTA Protection
Book with confidence, knowing your travel plans are protected and covered by trusted industry safeguards.
Why not compare prices from thousands of travel agents before booking your holiday and get the best deal?
It just makes sense.
2500+* Independent travel agents are ready to provide their best prices for your next holiday.
Got questions about Quovoy? We've got the answers!
Whether you're new to our platform or just curious about how it all works,these FAQ's are here to help.
Join our mailing list to access private offers, expert travel recommendations, complimentary extras, and more. Never miss out on the best travel deals tailored just for you.
Quovoy connects travellers with thousands of independent travel agents who provide travel prices not available online, so every traveller can now compare offline prices with online travel price comparison sites, and get the best deal, service and support, every time they travel
It just makes sense.
Quovoy's mission is simple: bring travellers and independent travel agents together for the ultimate win-win.
We connect you with independent travel agents dedicated to finding and crafting the travel best deals and personalised experiences.
This means you get the best value and service from travel agents and they can focus on what they do best - crafting unforgettable travel experiences for you at the best prices.
2500+* Independent travel agents are ready to provide their best prices for your next holiday.
We believe in giving you the full picture—complete transparency on travel options and prices, ensuring you get the best value for your money.
Quovoy offers a travel experience unlike any other. Unlike the standard options you find on big booking sites, Quovoy connects you with independent travel agents who access the same suppliers as those big booking websites, can see everything those sites offer and work hard to offer you better.
These agents use their industry expertise to tailor personalised deals to match your travel needs. They're dedicated to offering you more value, flexibility, and a unique experience—all at the best price.
With Quovoy, you're not just booking a trip; you're unlocking a world of travel possibilities crafted just for you.
Travel Deals & Experiences
Travel Agents
Travel Categories
Travel Suppliers
2500+* Independent travel agents are ready to provide their best prices for your next holiday.
At Quovoy, we believe your travel planning should be as easy and enjoyable as the trip itself. Forget endless searches and uncertainty—let us connect you with expert travel agents who do the hard work for you. Here's how Quovoy works to make your travel dreams a reality.
2500+* Independent travel agents are ready to provide their best prices for your next holiday.
Have questions or need assistance? We're here for you! Use the form below to contact us with any inquiries or concerns. Your feedback and questions are important to us, and we're ready to help you out. Reach out and let us know how we can assist you!
2500+* Independent travel agents are ready to provide their best prices for your next holiday.
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Quovoy Terms and Conditions
1. Introduction
1.1 These terms and conditions ("Terms") govern your use of the Quovoy online platform (the "Platform") operated by Respark App Limited trading as Quovoy ("Quovoy", "we", "us", or "our"). The Platform connects travellers ("Customers" or "Travellers") with independent travel professionals, agents, influencers, freelancers, and contractors ("Professionals" or "Travel Agents") who offer travel-related services.
1.2 By accessing or using the Platform in any way, you ("you" or "your") agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. These Terms apply to all users of the Platform, including but not limited to travellers and agents.
1.3 Please read these Terms carefully before using the Platform. If you do not understand or agree to all of the Terms, you may not use the Platform. If you have any questions, please contact us at support (at) quovoy (dot) com.
2. Quovoy's Role as Facilitator
2.1 Quovoy's primary function is to facilitate connections between Customers and Professionals. We do not provide travel services ourselves, nor do we employ or control the Professionals in any way. Quovoy simply provides the Platform to enable these connections.
2.2 Any contract for the provision of travel services between a Professional and a Customer will be a separate legal agreement solely between those two parties. Quovoy is not a party to, and will not be responsible for, the performance or non-performance of any such customer contract.
2.3 If a Customer has any issues, complaints, or disputes regarding the services provided by a Professional, the Customer's sole recourse will be against the Professional directly. Quovoy will not be liable for the actions or omissions of any Professional.
2.4 Professionals are independent business owners who provide services under their own name or business name. They are not employees, partners, representatives, agents, joint venturers, independent contractors, or franchisees of Quovoy.
3. Data Privacy and Security
3.1 Quovoy collects and processes personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We collect personal data such as name, contact information, payment details, and browsing behaviour to facilitate transactions and improve user experience.
3.2 Users are responsible for keeping their account credentials secure and should use strong passwords and avoid sharing login information with others.
3.3 In the event of a data breach that could result in a risk to users' rights and freedoms, Quovoy will notify affected users and the Information Commissioner's Office (ICO) within 72 hours, in accordance with UK GDPR requirements.
4. Dispute Resolution
4.1 Quovoy encourages amicable resolution of disputes between Customers and Travel Agents. If issues cannot be resolved through direct communication, Quovoy may offer mediation services.
4.2 All disputes arising under these Terms will be governed by the laws of England and Wales, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
5. Intellectual Property Rights
5.1 Users retain ownership of any content they upload to the Platform, such as reviews or photos. By uploading content, users grant Quovoy a non-exclusive, worldwide, royalty-free licence to use, modify, and distribute this content for the purpose of operating and promoting the Platform.
5.2 Quovoy will implement a procedure for handling claims of intellectual property infringement, allowing users to report suspected infringements and request the removal of infringing content.
6. Platform Usage
For Travellers
6.1 Registration and Account: To use the Platform, you must register and create a user account. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
6.2 Compliance with Laws: You agree to use the Platform in full compliance with all applicable laws, rules, regulations, and industry standards.
6.3 Prohibited Activities: You are prohibited from engaging in any unlawful, fraudulent, or unethical activities on the Platform, such as providing false information about your travel needs or harassing other users.
6.4 Payment Terms: You agree to pay all fees for services provided by Professionals in accordance with the terms agreed upon with the Professional.
For Travel Agents
6.5 Registration and Account: To use the Platform, you must register and create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
6.6 Compliance with Laws: You agree to use the Platform in full compliance with all applicable laws, rules, regulations, and industry standards.
6.7 Prohibited Activities: You are prohibited from engaging in any unlawful, fraudulent, or unethical activities on the Platform, such as providing false information about your services or engaging in anti-competitive practices.
6.8 Licensing and Insurance: You must obtain and maintain all necessary business licences, registrations, and insurance coverage required to legally and safely provide your travel services.
7. Platform Services
7.1 Lead Generation: Quovoy will provide you with access to potential Customers who are searching for travel services. You are responsible for promptly following up on these leads and delivering high-quality service to your Customers.
7.2 Sales Management: The Platform offers various tools and features to help you manage your sales, invoicing, and customer relationships. You are responsible for accurately reporting all sales and revenue generated through the Platform.
7.3 Customer Management: Quovoy provides features to facilitate communication and relationship management with your Customers. However, you are solely responsible for maintaining professional, ethical, and courteous relationships with your Customers.
7.4 Ranking and Reviews: Quovoy may implement a ranking or rating system for Professionals based on factors such as profile completeness, response times, customer reviews, and subscription level. Customers are free to choose the Professional of their preference, regardless of ranking.
8. Fees and Payments
8.1 Platform Subscription: To access and use the Quovoy Platform, you will be required to pay a monthly, quarterly, or annual subscription fee. Quovoy reserves the right to change the subscription fees at any time, with reasonable advance notice.
8.2 Transaction Fees: In addition to subscription fees, Quovoy may charge a percentage-based fee on each transaction facilitated through the Platform.
8.3 Payment Terms: You agree to pay all invoices within the specified payment terms. Failure to do so may result in the suspension or termination of your account.
8.4 Refunds: All fees are payable in advance and are non-refundable, except in the circumstances outlined in Section 11 of these Terms.
9. Termination and Suspension
9.1 Termination: Quovoy reserves the right to terminate your account and access to the Platform at any time, with or without cause, and with or without prior notice.
9.2 Suspension: Quovoy may suspend your account if we reasonably believe that you have violated these Terms or engaged in any unlawful, fraudulent, or unethical activities.
9.3 Grounds for Termination: Reasons for termination may include, but are not limited to, failure to pay fees, breach of these Terms, or engaging in conduct detrimental to the Platform.
9.4 Consequences of Termination: Termination results in loss of access to the Platform, but any ongoing contracts between Customers and Professionals remain in effect unless otherwise agreed by the parties.
10. Intellectual Property
10.1 Platform Content: The content, design, and functionality of the Quovoy Platform are the property of Quovoy and are protected by intellectual property laws. You may not reproduce, modify, distribute, or create derivative works from any part of the Platform without our prior written consent.
10.2 User Content: Any content you upload or submit to the Platform remains your property, but by using the Platform, you grant Quovoy a non-exclusive, worldwide, royalty-free licence to use, reproduce, and distribute your content for the purpose of operating and improving the Platform.
10.3 Trademark Usage: You will not use Quovoy's name, trademarks, service marks, or logos for any promotional or publicity purposes without our express written authorisation.
11. Refunds and Guarantees
11.1 Refunds: All subscription fees and transaction fees paid to Quovoy are non-refundable, except in the following circumstances:
If Quovoy is unable to verify the contact details provided to you, we will refund the credits used for that lead.
If you inform us within 14 days that a Customer requested services you do not provide, and we can verify this, we will refund the credits used for that lead.
11.2 Except as provided in this Section 11, you will not be entitled to any refunds of fees paid to Quovoy.
12. Limitation of Liability
12.1 Quovoy will not be liable for any indirect, special, incidental, or consequential damages arising out of or related to your use of the Platform, including but not limited to lost profits, business interruption, or loss of data.
12.2 Quovoy's total liability to you for any claims arising out of or related to these Terms or your use of the Platform will not exceed the total amount of fees paid by you to Quovoy in the 12 months prior to the claim.
12.3 Nothing in these Terms will operate to exclude or restrict any liability that cannot be excluded or restricted by applicable law, such as for death, personal injury, or fraud.
12.4 You agree to indemnify Quovoy for any losses, liabilities, costs, damages, and expenses arising from your breach of these Terms or your provision of services to Customers.
13. Marketing and Communication
13.1 Marketing Consent: Users must opt-in to receive marketing communications, in compliance with the Privacy and Electronic Communications Regulations (PECR) 2003. Users can opt-out at any time via links provided in the emails or by contacting Quovoy support.
13.2 Communication Policies: Users will receive transactional emails related to their account activity, such as confirmations and updates, which they cannot opt-out of. Marketing communications are separate and require user consent.
14. Third-Party Services and Links
14.1 Third-Party Links: Quovoy may provide links to third-party websites or services. Quovoy is not responsible for the content or actions of these third parties and advises users to review the terms and privacy policies of these sites.
14.2 Affiliate Relationships: Quovoy may have affiliate relationships with some third-party sites, and users will be informed if clicking on a link could result in Quovoy earning a commission.
15. Service Availability and Interruptions
15.1 Service Interruptions: Quovoy will make reasonable efforts to ensure the Platform is available but does not guarantee uninterrupted access. Planned maintenance and unexpected outages will be communicated to users where possible.
15.2 User Responsibilities: Users are responsible for ensuring they have the necessary hardware, software, and internet connection to access the Platform. Quovoy is not liable for access issues caused by the user's equipment.
16. Modifications to the Terms
16.1 Notification of Changes: Quovoy will notify users of significant changes to the Terms via email or a notice on the Platform. Continued use of the Platform after changes take effect constitutes acceptance of the new terms.
17. Ethical Conduct and Anti-Fraud Measures
17.1 Prohibited Conduct: Quovoy prohibits any fraudulent or unethical behaviour on the Platform, including fake listings, false reviews, and impersonation. Violations can result in account suspension or termination.
17.2 Verification Procedures: Quovoy may require verification of identity or professional credentials from Travel Agents to maintain platform integrity. This could include checking industry memberships, licences, or insurance.
18. Accessibility and Compliance
18.1 Accessibility Statement: Quovoy is committed to ensuring the Platform is accessible to all users, including those with disabilities. The Platform will be designed to meet WCAG 2.1 AA standards where possible.
18.2 Compliance with Laws: Users must comply with all applicable laws when using the Platform, including those related to travel regulations, consumer protection, and data privacy.
19. Consumer Rights
19.1 Consumer Protection: Quovoy will comply with UK consumer protection laws, ensuring that users have access to clear information about their rights and how to exercise them.
19.2 Right of Withdrawal: Depending on the type of service, users may have the right to withdraw from a contract within 14 days under the Consumer Contracts Regulations 2013, unless they have requested the service to begin immediately.
20. Taxation
20.1 Tax Responsibilities: Travel Agents are responsible for managing and reporting any taxes due on the income they earn through Quovoy. Quovoy may provide general guidance but does not offer tax advice.
21. Force Majeure
21.1 Force Majeure Clause: Quovoy will not be liable for any failure to perform its obligations under these Terms due to events beyond its control, such as natural disasters, pandemics, or governmental actions.
By using the Quovoy Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Privacy Policy for Quovoy
1. Introduction
This document serves as the Privacy Policy for Respark App Limited trading as Quovoy, detailing our approach to handling personal data collected through our website, mobile application, and associated services. This policy explains how Quovoy ("we," "us," or "our") collects, processes, uses, and shares the personal data of our users, referred to as "Customers" (Travellers) and "Professionals" (Travel Agents).
2. Data Protection Responsibilities
2.1 Quovoy acts as the data controller, determining the purposes and means of processing your personal data. We are committed to protecting your privacy and ensuring that your personal data is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2.2 We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this policy, including any requests to exercise your legal rights, please contact the DPO using the details provided in section 13.
3. Personal Data We Collect
We collect various types of personal data to facilitate our services:
Identity Data: This includes your full name, username, and similar identifiers.
Contact Data: Such as your billing address, email address, and telephone numbers.
Financial Data: Including your bank account and payment card details when processing payments.
Technical Data: Includes IP addresses, login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our platform.
Profile Data: Includes your interests, preferences, feedback, and survey responses.
Usage Data: Details about how you use our website, products, and services.
Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Transaction Data: Details about payments to and from you and other details of services you have purchased through our platform.
4. How We Collect Personal Data
4.1 Direct Interactions: You may provide data by filling in forms or by corresponding with us via various channels such as email, phone, or chat.
4.2 Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data using cookies, server logs, and other similar technologies.
4.3 Third-Party Sources: We may receive personal data about you from third parties such as analytics providers, advertising networks, search information providers, and payment service providers.
5. Use of Your Personal Data
Your personal data is used for the following purposes:
Account Management: To create and manage your account, verify your identity, and provide access to our services.
Transaction Processing: To process your bookings and transactions, manage payments, and communicate with you about your travel itineraries.
Customer Support: To manage our relationship with you, including notifying you of changes to our terms or privacy policy and responding to inquiries and feedback.
Marketing and Communications: To send you relevant offers, promotions, and updates, based on your preferences and usage of our platform.
Website Functionality: To deliver relevant website content, improve our website, and measure the effectiveness of our advertising.
Legal Compliance: To comply with our legal obligations, resolve disputes, and enforce our agreements.
Fraud Prevention: To monitor and protect against fraudulent, unauthorized, or illegal activities on our platform.
6. Disclosure of Your Personal Data
6.1 We may share your data with:
External Third Parties: Such as service providers who provide IT, system administration, and professional services. These parties are required to respect the security of your data and to treat it in accordance with the law.
Regulators and Legal Authorities: Where required to comply with legal obligations or protect our rights, we may share your data with regulators, law enforcement, or other authorities.
Professional Advisors: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
6.2 We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
7. International Transfers
7.1 Your personal data may be transferred to and stored in countries outside the UK or European Economic Area (EEA). We will ensure that your data is adequately protected by requiring that the necessary safeguards, such as Standard Contractual Clauses approved by the European Commission, are in place.
8. Data Security
8.1 We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.
8.2 We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
9. Data Retention
9.1 We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
9.2 To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes for processing, and whether those purposes can be achieved by other means.
10. Your Legal Rights
10.1 You have several rights under data protection laws in relation to your personal data, including:
Right to Access: Request access to your personal data.
Right to Correction: Request correction of inaccurate or incomplete data.
Right to Erasure: Request erasure of your personal data where there is no longer a good reason for us to continue processing it.
Right to Object: Object to the processing of your personal data where we are relying on a legitimate interest.
Right to Restrict Processing: Request restriction of processing of your personal data.
Right to Data Portability: Request the transfer of your personal data to another party.
Right to Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.
10.2 If you wish to exercise any of the rights set out above, please contact us.
11. Marketing Preferences
11.1 You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us directly.
11.2 You can also update your preferences for receiving marketing communications in your account settings.
12. Cookies and Tracking Technologies
12.1 We use cookies and similar tracking technologies to collect data about your browsing activities over time and across different websites following your use of our services.
12.2 You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.
13. Updates to This Privacy Policy
13.1 We may update this privacy policy from time to time in response to legal, technical, or business developments. We will notify you of any changes by posting the new Privacy Policy on this page and, if the changes are significant, by providing a more prominent notice.
14. Contact Us
14.1 If you have any questions about this Privacy Policy or our data practices, please contact us at privacy (at) quovoy (dot) com or write to us at Quovoy, 123 Example Street, London, UK.
Additional Information for Travellers and Travel Agents
For Travellers
Account Creation: When you create an account with Quovoy, we collect your identity data (such as full name and username), contact data (like email address and phone numbers), and financial data (including payment card details). This information is essential to set up, verify, and manage your account, ensuring a personalised and secure experience.
Booking Services: We use the data you provide to facilitate the booking process and manage transactions with travel agents. This includes handling your bookings, processing payments, and keeping track of your travel itineraries. By using this information, we aim to make your booking experience smooth and hassle-free.
Communications: To keep you updated, we manage your preferences for receiving notifications, promotional materials, and other communications. This ensures you are always informed about your bookings, changes to our services, and any special offers that may interest you. You can adjust your communication preferences at any time.
Data Security: Protecting your data is our top priority. We implement advanced security measures, including encryption and secure data storage, to prevent unauthorised access, use, or disclosure of your personal information. We regularly review and update our security practices to maintain the highest level of protection for your data.
For Travel Agents
Account Creation and Verification: When you register as a travel agent on Quovoy, we collect your identity data (such as full name and business name), contact data (like email address and phone numbers), financial data (including bank account details), and business-related data (such as business licences and certifications). This information is crucial for verifying your identity, setting up your profile, and ensuring compliance with legal and industry standards.
Lead Generation and Sales Management: We use your data to connect you with potential customers seeking travel services. Our platform provides tools to manage leads, track sales, and handle customer inquiries efficiently. By leveraging this information, you can focus on delivering excellent service and growing your business.
Service Delivery: Effective communication between you and your customers is facilitated through our platform. We provide features to manage customer interactions, respond to inquiries, and coordinate bookings. Ensuring high-quality service delivery is essential for building trust and maintaining a positive reputation.
Ranking and Reviews: To help customers make informed decisions, we may use data on your service quality, customer feedback, and overall performance to rank and review your profile. Positive reviews and high rankings can enhance your visibility and attract more customers. We encourage you to maintain high standards of service to benefit from this feature.
Quovoy Cookies Policy
1. Introduction
This Cookies Policy outlines the use of cookies and similar technologies on the websites operated by Respark App Limited, trading as Quovoy ("Quovoy", "we", "us", or "our"), including quovoy.com, quovoy.co, and quovoy.co.uk. This policy aims to inform users about how these technologies are used on our platform, how they enhance user interaction and site functionality, and how you can manage them. By using our websites, you acknowledge the information provided here and consent to our use of cookies as described in this policy.
2. What are cookies and similar technologies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit certain web pages. They are designed to 'remember' you and your preferences, either for a single session through a 'session cookie' or for multiple repeat visits using a 'persistent cookie'. Similar technologies such as web beacons, clear GIFs, and pixel tags also perform similar functions, often working in conjunction with cookies to monitor user behaviour and interactions with content. These technologies allow us to understand how visitors interact with our services and content, which helps us improve user experience and website functionality.
3. Why do we use cookies and similar technologies?
Cookies and similar technologies serve several key purposes:
Essential Functionality: Ensuring the website functions correctly, such as enabling you to navigate the site and use its features (e.g., secure login and remembering your cookie preferences).
Performance Monitoring: Collecting information about how visitors use our website (e.g., which pages are most visited and if users receive error messages) to help us improve the site's functionality and performance.
Personalisation: Remembering your preferences and choices (e.g., language or region) to enhance your experience by providing more relevant and personalized content.
Targeted Advertising: Delivering ads that are more relevant to you and your interests, limiting the number of times you see an ad, and measuring the effectiveness of advertising campaigns.
4. Types of cookies used on our website
We use several types of cookies on our websites:
Strictly Necessary Cookies: These cookies are essential for you to browse our website and use its features, such as accessing secure areas. Without these cookies, some services, like shopping baskets, cannot be provided.
Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often and if you encounter any errors. These cookies do not collect information that identifies you; all information collected is aggregated and anonymous, used solely to improve how our website works.
Functionality Cookies: These cookies remember the choices you make (such as your username, language, or the region you are in) and provide enhanced, more personalised features. They can also remember changes you have made to text size, fonts, and other parts of web pages that you can customise.
Targeting or Advertising Cookies: These cookies are used to deliver ads that are more relevant to you and your interests. They also help to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. These cookies remember that you have visited a website and this information is shared with other organisations, such as advertisers.
5. Third-Party Cookies
Our website may include elements from other third-party websites, which can also set cookies on your device on our behalf when you visit our site. These third-party services may include social media sharing tools, embedded content such as videos (e.g., YouTube), or map services (e.g., Google Maps). We do not control the dissemination of these cookies and cannot block cookies from those sites. To manage these cookies, you should check the relevant third-party website for more information about their cookies and how to manage them.
6. Control over cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by adjusting your browser settings. Most web browsers allow some control over most cookies through the browser settings. For more detailed information about cookies and how to manage or delete them, you can visit www.aboutcookies.org or www.allaboutcookies.org.
Please note that if you choose to block all cookies (including essential cookies), you may not be able to access all or parts of our website.
7. Web Analytics and Advertising
We use third-party service providers, such as Google Analytics, to help us understand how visitors use our website. These providers use cookies to collect information about how you use the website, which helps us improve the user experience and measure the effectiveness of our marketing efforts. You can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on.
We may also use cookies to provide you with targeted advertisements or marketing communications we believe may be of interest to you. If you do not wish to receive these, you can manage your cookie preferences in your browser or use opt-out tools provided by the advertising network.
8. Managing cookies and opting out
You can manage your cookies preferences through your browser settings. Each browser allows you to refuse or accept cookies, delete existing cookies, or set your preferences for certain websites. To find out more about how to manage cookies on popular browsers, you can visit:
Google Chrome
Mozilla Firefox
Safari
Microsoft Edge
Internet Explorer
To opt-out of Google Analytics tracking across all websites, visit the Google Analytics Opt-out Browser Add-on.
9. Legal Basis for Processing Cookies
Under the UK GDPR, the legal basis for processing personal data through cookies is your consent. By accepting cookies on our site, you provide us with your consent to process your data as outlined in this policy. You have the right to withdraw your consent at any time.
10. Updates to this policy
This Cookies Policy may be updated periodically to reflect changes in our practices concerning the use of cookies or changes in applicable law. We will post a prominent notice on our website to notify you of any significant changes to our Cookies Policy and indicate at the top of the policy when it was most recently updated.
11. Contact us
If you have any questions or comments about this Cookies Policy or privacy matters generally, please contact us via email at privacy (at) quovoy (dot) com. We are committed to addressing your inquiries and ensuring your experience with Quovoy is as smooth and transparent as possible.
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